RETURNS & SHIPPING

SHIPPING

 

RTS ORDERS SHIP WITHIN 1-3 BUSINESS DAYS  

PRE ORDER FRESHIES TAT CAN BE FOUND IN THE PRODUCT DESCRIPTION.

TAT BEGINS THE NEXT BUSINESS DAY AFTER YOUR ORDER IS PLACED.

SHIPPING IS FLAT RATE $10.

FREE SHIPPING ON ORDERS $150 +

TWO ORDERS WITH SEPARATE TOTALS LESS THAN $150 EACH BUT TOTALING MORE THAN $150 WHEN COMBINED WILL NOT BE REFUNDED SHIPPING. 

IF A FRESHIE IN YOUR ORDER IS OVERSOLD IT WILL BE REPLACED (SUBSTITUTED) RANDOMLY WITH THE SAME SHAPE BUT DIFFERENT COLOR / SCENT. IF THE SHAPE IS COMPLETELY SOLD OUT, YOU WILL RECEIVE A REFUND AT THE TIME OF SHIPPING.

 

 

RETURNS

ALL SALES ARE FINAL. IF THERE IS AN ISSUE WITH YOUR ORDER PLEASE CONTACT US AT THEWOOLYCACTUS@GMAIL.COM WITHIN 24 HOURS

 

 

ROUTE SHIPPING INSURANCE

IF YOUR PACKAGE WAS INSURED WITH ROUTE AND IS LOST, DAMAGED OR STOLEN PLEASE USE THE LINK BELOW TO FILE YOUR CLAIM

https://shoppers.help.route.com/hc/en-us